Collabspot now Integrates Freshdesk in Gmail
Resolve Customer Tickets Quickly- Access All Customer Information in your Gmail Inbox
With its continued mission to deliver productivity in Gmail Inbox, Collabspot has partnered with Freshdesk to provide Freshdesk integration with Gmail. Freshdesk is a leader in delivering cloud based customer support software with its exhaustive and robust set of customer support features. With the integration, customer support staff and teams using Freshdesk, can quickly respond to and resolve customer support tickets.
The Collabspot powered Freshdesk-Gmail Integration enables you to access customer tickets history and all contact information right inside Gmail. Customer support staff can
- Access all customer data and tickets history
- Create and edit tickets
- Quickly send email through Gmail shared email templates-
all from their Gmail sidebar.
This means there is minimal switching between Gmail and Freshdesk and quick resolution of support tickets. Customer service staff can save time, are quick to respond to customer tickets and improve their productivity.
Download and use Collabspot chrome extension for Freshdesk and Gmail Integration Free until 31st March 2015.