Email Tracking Notification

For Sugar 7.x and Salesforce users only

 

 

 

The New Feature

Real Time Email Tracking notifications in Sugar CRM 7.x and Salesforce.

 

 

Description

 

Get live notifications when a prospect/customer opens an email or clicks on a link on your email. On the notification, you will see who opened the mail, where the email was opened, and what link was clicked.

 

 

 

 

How Email Tracking notifications works in Sugar CRM 7.x and Salesforce

 

Step # 1 – Allow Collabspot to Enable View Notifications.

 

 

 

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Step # 2 – Enable Email Tracking before sending the email

 

 

 

 

 

 

 

 

 

Step # 3 – Once the recipient has opened the email or clicked on a link on the email, the sender will receive a notification.

 

 

 

 

Limitations

1. Emails sent within the same internet network may not get any notifications.

2. Slow / intermittent internet connection will prevent the notifications from appearing.

3. Pop-up blocker must be disabled.