September’s Happiness Report!
It’s time for September’s Happiness Report!
Why our customers are important
We believe that our customers know what is best. That is why we set a goal last March to deliver Legendary customer service. We’ve listened to feedback, added new features, and fixed some bugs. The result? Collabspot is better than ever!
What we worked on last September
- Improved the task priority
- Properly assigned roles to people
- Fixed bugs
- Added new features.
- Improved processes within Support and Development team
- Hired a new Sales member who is customer-support focused! Welcome Jules!
Thank you, Anna!
After staying with Collabspot for two years, Anna, currently our Sales manager, will be leaving this October. We thank her for all the time and effort she’s given to Collabspot.. Thanks, Anna!
Customer Feedback
Top-notch customer service. Timely, professional and friendly. A+.
Mike from Power Tower
Your support is amazing, probably the most important thing which is keeping me interested in your product
Lary from LP Solutions
Fantastic help everytime with your Support team. Responsive and friendly.
Kit from InetProcess
[Tweet “So far the response has been good, like the way Collabspot helps me save time! Jerry from Little Mountain Printing”]
Super responsive and helpful with all my questions. Very satisfied.
Jake from Sococo
Collabspot Support is fast and effective. Our issue was solved and we always felt like we are in good hands
David from Inman
Went above and beyond in helping me this week. She was patient and qualified and taught me how to do things instead of just doing them for me (at my request). Awesome – thanks
Kit from InetProcess
As always, just give us a buzz if there is anything else we can help you with. We’ll just be here.
Cheers,
The Collabspot Support Team
