September’s Happiness Report!

It’s time for September’s Happiness Report!

 

 

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 Why our customers are important

We believe that our customers know what is best. That is why we set a goal last March to deliver Legendary customer service. We’ve listened to feedback, added new features, and fixed some bugs. The result? Collabspot is better than ever!

 

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What we worked on last September

  1. Improved the task priority
  2. Properly assigned roles to people
  3. Fixed bugs
  4. Added new features.
  5. Improved processes within Support and Development team
  6. Hired a new Sales member who is customer-support focused! Welcome Jules!

 

 

Thank you, Anna!

After staying with Collabspot for two years, Anna, currently our Sales manager, will be leaving this October. We thank her for all the time and effort she’s given to Collabspot.. Thanks, Anna!

 

Customer Feedback

 

Customer Feedback

 

Top-notch customer service. Timely, professional and friendly. A+.

Mike from Power Tower

 

Your support is amazing, probably the most important thing which is keeping me interested in your product

Lary from LP Solutions

 

Fantastic help everytime with your Support team. Responsive and friendly.

Kit from InetProcess

 

[Tweet “So far the response has been good, like the way Collabspot helps me save time! Jerry from Little Mountain Printing”]

 

Super responsive and helpful with all my questions. Very satisfied.

Jake from Sococo

 

Collabspot Support is fast and effective. Our issue was solved and we always felt like we are in good hands

David from Inman

 

Went above and beyond in helping me this week. She was patient and qualified and taught me how to do things instead of just doing them for me (at my request). Awesome – thanks

Kit from InetProcess

 

As always, just give us a buzz if there is anything else we can help you with. We’ll just be here.

 

Cheers,

The Collabspot Support Team